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section heading icon
     dot com books


This page looks at the 'dot com' literature - tales of how the author made a squillion by going online or why it's all a red blur and you should herd the staff into the 'bricks-&-mortar' and blow up the building.

subsection heading icon     no business like e-business 


Publishing books about the new economy has been one of the most profitable parts of the old economy, rivalled only by lectures and guest appearances by the digital gurus.

Reading those books we're struck by the mixture of snake oil, irrelevance, stupidity and occasional sparks of great insight. Red Herring magazine recently described Harvard Business School Press as one of the leading publishers of fiction. Sadly, the same can be said of major journals such as the Harvard Business Journal and the Australian Financial Review

They are, of course, in good company, considering that in September 2000 Sydney University's Business School launched its Distinguished Speaker Series with a lecture by convicted crook Mike Milken. (The lecture was part sponsored by Investors Weekly and the School's Finance Discipline arm).

Guides to the new economy are appearing at the rate of roughly two per week and, judging by figures in Publishers Weekly continue to be profitable. 

We question whether the market is reaching exhaustion, as digital euphoria wears off and competition among the pundits for buzzwords and magic acronyms reaches ever more ludicrous extremes. e(b)=M(C)2 for example translates as business to business equals management change times courage. 

Memoirs by by leading dot com businessmen - and hagiographies by their fans - haven't of course kept pace, unsurprisingly as many startups crash and burn.

subsection heading icon     is it being used? 

Is anyone reading the literature, as distinct from hoping that the lessons will be absorbed by osmosis? 

The answer's unclear. Some studies in the US suggest that like self-help books, consumers stop short of actually reading: it's enough to buy the precious volume. 

Others indicate that a generation of clean-cut MBAs is gleefully trying to apply the lessons of Blur, Blown To Bits, MetaCapitalism, New Rules For The New Economy and other primers. Contact with government agencies such as the National Office for the Information Economy suggest that some texts have achieved the status of dogma.

subsection heading icon     a survey of the literature

We've compiled an annotated list of the best and the worst of the dot com books. It's not definitive. We'll be adding new items in coming weeks.

The annotations are independent and at times irreverent. We point to some works of significant value for readers in Australian business and government. And we question the practicality of several gurus. Volumes about online business that don't cite a single URL in the course of 200 pages, or that encourage individual insurgency within large corporations, lack credibility.

The survey has the following parts

primers - examinations of e-commerce principles and practices

customisation - writing about CRM and the market-of-one

case studies - works that explore specific industries or activities

memoirs and biographies

background studies of the overall economy



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