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work and play
Barry Jones' 1999 address
on The Information Revolution in Australia: Its Impact
On Politics, the Economy & Society and his Sleepers,
Wake! Technology & the Future of Work (Melbourne:
Oxford Uni Press rev 98) offer local perspectives for
considering work, labour and the big end of town in the
age of connectivity. On the Front Line: Organization
of Work in the Information Economy (Ithaca: Cornell
Uni Press 99) by Stephen Frenkel, Marek Korczynski &
May Tam is less upbeat.
The UK Department of Trade & Industry report
on Converging Technologies: The Consequences For the
New Knowledge-Driven Economy, Amy Sue Bix's Inventing
Ourselves Out of Jobs? America's Debate over Technological
Unemployment, 1929-1981 (Baltimore: Johns Hopkins
Uni Press 00) and Robert Thomas's What Machines Can't
Do: Politics and Technology in the Industrial Enterprise
(Berkeley: Uni of California Press 94) are other starting
points.
Further to the left is Herbert Schiller's Information
& The Crisis Economy (New York: Oxford Uni Press
86) and Information Inequality: The Deepening Social
Crisis In America (London: Routledge 96) or Shoshana
Zuboff's In the Age of the Smart Machine: The Future
of Work & Power (New York: Basic Books 88).
New Rules for a New Economy: Employment and Opportunity
in Post-Industrial America (Ithaca: Cornell University
Press 98) by Stephen Herzenberg & Howard Wial highlights
the changing nature of the workforce, noting that while
there were fewer than 5 thousand computer programmers
in the US in 1960, there were over 1.3 million by 98,
with managerial and professional jobs increasing from
22% in 1979 to 29% of total employment in 1995.
Nate Bolt contributed a modish essay
on The Binary Proletariat to First Monday.
Noah Kennedy's The Industrialisation of Intelligence
(London: Unwin 89), James Cortada's Rise of the
Knowledge Worker (Boston: Butterworth-Heinemann 98),
White-Collar Sweatshop (New York: Norton 01) by
Jill Fraser and The Electronic Sweatshop (New York:
Simon & Schuster 88) by Barbara Garson are arguably
better value.
Net Slaves - True Tales of Working the Web by Bill
Lessard & Steve Baldwin (New York: McGraw-Hill 00)
is breathless - and relentlessly anecdotal - but looks
at the systems administrators, technicians and others
in the underside of the Information Economy. Andrew
Ross's more mordant Real Love: In Pursuit of Cultural
Justice (New York: NY Uni Press 98) features 'Jobs
in Cyberspace', a critique that can be read in conjunction
with Chris Benner's Work in the New Economy: Flexible
Labor Markets in Silicon Valley (Oxford: Blackwell
02). Audrey Collin & Richard Young edited the provocative
collection The Future of Career (Cambridge: Cambridge
Uni Press 00) exploring occupational training, unemployment,
pre-employment training and the nature of work.
There's a pungent critique of the techno-libertarians
in Paulina Borsook's Cyberselfish:
A Critical Romp Through the Terribly Libertarian Culture
of High Tech (New York: PublicAffairs 99) and Langdon
Winner's 'Silicon Valley Mystery House' in Variations
on a Theme Park: The New American City & the End of
Public Space (New York: Noonday 92) edited by
Michael Sorkin.
telework
Teleworking, despite pontification by cybertheorists,
has proved to be neither as personally liberating or as attractive
to managers as originaly conceived. And it hasn't led
to the death of the city, as Joel Kotkin's The New
Geography: How the Digital Revolution is Reshaping the
American Landscape (New York: Random 00) and Digital
Geography: The Remaking of City & Countryside in the
New Economy (PDF)
demonstrate.
In January 2001 the US Department of Labor released a
hefty report
on Telework & the New Workplace for the 21st Century,
with studies by social scientists, economists and technologists.
There's another perspective in The Virtual Workplace
(Hershey: Idea 98) edited by Magid Igbaria and Martin
Carnoy's Sustaining the New Economy: Work, Family &
Community in the Information Age (Cambridge: Harvard
Uni Press 00)
technologies and tools
The literature on digital technology's transformation
of the workplace and work processes is immense. We'll
be supplying pointers in coming weeks.
For collaborative activity there's a useful introduction
in Proceedings of the 6th European Conference on Computer
Supported Cooperative Work (Dordrecht: Kluwer 99)
edited by Susanne Bodker & Kjeld Schmidt, Studies
in Computer Supported Cooperative Work (Amsterdam:
North-Holland 91) by Steven Benford and Computer-Supported
Co-Operative Work (Chichester: Wiley 99) edited by
Michel Beaudouin-Lafont.
unions and activism
There's surprisingly little writing about unions and labour
activism in the digital environment.
James Glee's The New Work Order: Behind the Language
of the New Capitalism (Boulder: Westview 97) and Michael
Perelman's Class Warfare in the Information Age
(New York: St Martins 98) are provocative or rather silly
studies, depending on your bias. Lorraine Giordano's Beyond
Taylorism: Computerization & the New Industrial Relations
(New York: St Martins 92) is suggestive. We found Eric
Lee's The Labour Movement & the Internet: The New
Internationalism, (London: Pluto Press 97) unconvincing
Peter Waterman's paper
on Labour@Cyberspace is another academic
exercise from Cybersociology magazine. There's a perspective
in Jonathan Cohn's TNR article
on Amazon.com & the New Economy.
The Reputation Management page
in the Marketing guide on this site looks at 'attack'
sites and corporate 'sucks' domains.
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