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North American digital divides


This page looks at digital divides in the US and Canada.

subsection heading icon     the USA

US government has established a Digital Divide office (DD) to deal with policy questions and awareness at the national level. In other advanced economies responsibility tends, as in Australia, to spread across the bureaucracy. 

The Benton Foundation has established the Digital Divide Network (DDN) as a nongovernment resource for US initiatives and issues.

As we noted in the Metrics, Economy and Being Digital guides, the Divide's a major preoccupation of US state and federal government agencies. The federal Department of Commerce (DOC) and national Telecommunications & Information Administration (NTIA) reports on Falling Through The Net provide a detailed picture of who's online, analysing the 'telecommunications and information technology gap in America'. 

The October 2000 Falling Through The Net: Towards Digital Inclusion report (PDF) concentrates on "access to technology tools", measuring the extent of digital inclusion by identifying households/individuals with a computer and internet connection.  

The State of the Net 2000 report is a snapshot by the US Internet Council (USIC) of access, ecommerce, traffic and other Internet statistics. While some of the figures are suspect, the report is a useful compilation. USIC's 1999 report is also online. It should be read in conjunction with studies such as The Evolution of the Digital Divide: Examining the Relationship of Race to Internet Access & Usage Over Time (PDF), a 2000 report by Donna Hoffman & Thomas Novak.

At a global level the October 2000 conference in Seattle (of course) of the Digital Dividend Organisation (DDO) noted that there are more telephones in New York City than in all of rural Asia, more internet accounts in London than all of Africa. As much as 80% of the world's population has never made a phone call. The net connects 100 million computers, but that "represents less than 2% of the world's population".

Around the same time the US Consumers Federation of America and Consumers Union released their Disconnected, Disadvantaged & Disenfranchised report (PDF), based on a detailed national survey of 1900 respondents and claimed to present "the first direct comparison of a broad range of commercial, informational, educational, civic and political activities of individuals in physical space to those in cyberspace."

For a contrarian view US business group the Employment Policy Foundation (EPF) blithely says "where's the beef?" in a January 2001 report (PDF).

It predicts that "the Divide" will disappear of its own accord by 2009, with almost all upper income households and 95% of lower income households owning computers. Some of the more challenging questions of use and access costs are skated over; as we've noted throughout this guide ownership of a personal computer does not necessarily equate with information literacy or a low-cost internet connection.

The Packard Foundation's 2001 Children & Computer Technology report for example notes that 70% of US households with children aged 2 to 17 have computers. 52% have an internet connection, although only a small propertion have broadband and charges vary considerably. Only 22% of very low income households have computers, compared to 91% of upper income households.

The 1999 report by James Casey, Randy Ross & Marcia Warren Native Networking: Telecommunications & Information Technology in Indian Country remains of value, as does The Native Digital Divide: A Review of Online Literature (NDD) by Evans Craig.

subsection heading icon     Canada

William Birdsall's provocative 2000 First Monday paper on The Digital Divide in the Liberal State: a Canadian Perspective argues that divides won't be cured through market or government intervention, as they're an integral part of "North American social wealfare policy". There's a somewhat more positive account in The Dual Digital Divide: The Information Highway in Canada (PDF), a distance learning study from the same year.


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