introduction
studies
banking
law
bodies
cards
online
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banking
This page looks at
major studies and some overviews.
Preceding pages highlighted some systemic studies. A concise
introduction to some of the issues facing banks going
online is provided by Christian Bauer in Opportunities
& Challenges of Electronic Distribution Channels in
the Retail Banking Industry, a September 1999 paper
at the Curtin Business School.
Within the US the NetBanking site
established by the Office of the Comptroller of Currency (OCC)
has published a series of papers:
Internet Banking:
Developments and Prospects (PDF)
September 00
Who Offers Internet
Banking? (PDF)
June 00
Banking Over the
Internet (PDF)
December 98
Technological
Innovation in Banking and Payments (PDF)
September 98
financial institutions online
The major news in July was the plan
for establishment of a new online bank, associated or otherwise with a
new telco, under the leadership of Melbourne's Lloyd Williams.
We'll be tracking progress of the new venture but in the meantime we
note that online banking can be an excellent way to lose lots of the
green stuff.
In the US, for example, Citigroup's online arm spent
US$527 million last year (up from US$378 m and US$236 m in preceding
years). Its net loss, no pun intended, increased to US$179 m (from
US$143 m and US$94 m), on revenues of US$223 m. That's a lot of
money, even if Citi is buying market share.
The home pages of some of the major Australian financial institutions
are:
Australia and New Zealand
Banking Group (ANZ)
Commonwealth Bank of
Australia (CBA)
Bank of Western Australia (BWA)
National Australia Bank (NAB)
Suncorp-Metway (Suncorp)
St George Bank (StG)
Westpac (Westpac)
We've pointed to the major industry associations later in
this guide.
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