title for Ringtones note

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This note considers mobile phone ringtones.

It covers -

It supplements discussion elsewhere on this site regarding intellectual property, the economy and networks.

     introduction

Until the advent of the iPod the commercial provision of ringtones was the most profitable online music sector. Improvements in mobile phone hardware and in networks has allowed fashion-sconscious consumers to 'personalise' their devices by adopting a synthesised tune or - more recently - a clip from a standard audio recording as a replacement for the standard ring, beep or brrr.

Some of those tones were created specifically for the ringtone market, predominantly female and under thirty. Others recycle contemporary or even classical music recordings, generally through licensing by one of the major record companies.

     basis and industry

Monophonic ringtones, as the name suggests, involve the mobile emitting one note at a time. Polyphonic ringtones comprise of note sequences that play simultaneously and concurrently, so that the phone emits chords and melodies. Both tones use MIDI files, essentially a set of instructions for the mobile's synthesiser rather than a true audio recording. RAF (Recorded Audio Format) ringtones - aka 'Realtone' or 'Trutone' - consists of a compressed digital audio file similar to MP3 and encrypted for use only with compatible handsets. It enables the user to have real audio as a ringtone.

The ringtone market features competition between mobile phone service providers, mobile phone hardware suppliers, record labels and third parties such as Napster and Jamster. Several record companies sell ringtones of their bands on their sites.

In contrast to Europe, where many mobile networks provide their own ringtone services (typically on a 'per download' basis), the Japanese market is dominated by third party content providers and many ringtones are downloaded directly from the particular provider's site (with a fee being charged to the consumer's phone account. Japanese consumers have moved to a subscription based mechanism, with the consumer paying a set monthly fee to download ringtones on a regular basis.

Global expectations of growth centre on expansion of the 'ringback' market, expectations that are likely to be misplaced. Ringback tones (aka caller tunes - or perhaps more aptly bling tones) let the consumer decide what music - typically a song - the caller hears when making a call, in contrast to ringtones (where the recipient of the call has the ability to choose the noise that signals an incoming call). Ringback tones involve automated downloading of a snippet of audio to the caller's 3G phone whenever a call is made to a ringback device.

Visions that ringtone providers will be able to leverage their operation to build large-scale mobile content businesses independent of telecommunications companies are problematic. In 2005 UK-based Itouch was bought by Japanese mobile content firm For-side.com for £180m. Ten months Itouch was up for sale, as For-side.com pulled back towards Japan after a spree that saw seven acquisitions, including the mobile entertainment unit of Finnish company Saunalahti, and pressure from competitors such as such as Italy's Bongiorno and US-based Infospace.

     market size and demographics

Estimates of the current size of the ringtones market and its future growth are contentious.

2004 Juniper Research and the ARC Group published studies on the global ringtone market, claiming that it was worth between US$1 billion and US$3.3 billion in 2003, supposedly up to 10% of the estimated US$32.2 billion global music market. Juniper claimed that the ringtone market peaked in 2003 at US$1 billion, with a forecast that it will halve by 2008. ARC, in contrast, claimed that the market was $3.3 billion and would double by 2008. Most of the current market was in Europe and Asia (principally Japan and South Korea), with slower uptake in the US.

In mid-2005 Broadcast Music Inc. projected that the US ringtones market would surpass US$500 million in retail sales in 2005, following sales of US$245 million in 2004 and US$68 million in 2003. IDC Research had estimated that ringtone sales in the US were almost US$17 million in 2002, US$18 million in 2003 and US$375 million in 2004.

The 2005 Australian Mobile Phone Lifestyle Index by the Australian Interactive Media Industry Association (AIMIA) claimed that 30% of respondents had purchased a ringtone in the preceding 12 months, with most respondents purchasing an average of three ringtones and two games. The 13-16 year cohort purchased significantly higher numbers of ringtones, logos, screensavers and accessories. Females bought more ringtones; males among AIMIA's respondents bought more games.

UK specialist Xingtone.co.uk claimed regional differences, with residents of large UK cities or towns (72%) being more likely to embrace ringtones than their rural counterparts, although there was supposedly greater take up in Scotland (26%) and Wales (23%) - ahead of London (18%) and the Midlands (12%).

US-based PWS boasts that its customers downloaded 59 million tones during 2002, with a UK competitor claiming that it was providing 10 thousand downloads per day. Arc forecasts that ringtone downloads will outpace the market for listening to songs on mobile phones and other wireless devices. Depending on whose crystal ball you've polished, 551 million users worldwide might buy ringtones in 2006, with only 112 million users listening to MP3 files on their mobile phones.

     IP aspects

Intellectual property owners (including composers, record companies and performers) have sought to share in revenue from the ringtone market. Their participation reflects national (eg the Australian Copyright Act) and international legislation/agreements.

In Australia licensing has been undertaken by the AMCOS and APRA copyright collecting societies, not-for-profit bodies that act on behalf of intellectual property rights owners.

The Australian regime involves discrete rights in making and supplying ringtones: reproduction of musical works and communication of those works to the public.

AMCOS authorises reproductions that include initial 'fixing' of the work in ringtone file formats, reproduction of that ringtone onto a server for downloading onto mobile phones, reproduction of the ringtone onto a web page for a 'preview' of the ringtone to potential customers and reproduction of the ringtone onto a mobile phone. Licence fees typically are a one-off $10 for the initial fixing and 10% of the retail price of the ringtone (subject to a minimum $0.15 fee per sale).

APRA authorises transmission of the musical work as a ringtone from a server to a mobile phone and the communication of 'previews' via a streaming media application. For monophonic and polyphonic tones its fee is currently 1% of the ringtone's retail price, subject to a minimum $0.015 fee per sale, and for 'phonographic' ringtones (ie actual sound recordings) the fee is 2% of the ringtone's retail price, subject to a minimum fee of $0.03 per sale.

Similar arrangements are evident overseas. In 2001 the US IP rights management group Harry Fox Agency (HFA), which represents around 27,000 rights owners and has a handle on much of the music in the US, announced that it was licensing ringtones on behalf of copyright owners. Hilary Rosen of the RIAA said

This agreement removes a major legal roadblock for the new online subscription services. The coming subscription services may now begin licensing thousands of musical works immediately. For consumers, this will essentially mean they will have access to more and better online music options, sooner.

HFA plans to issue licenses for subscription services that offer on-demand streaming and limited downloads. After rates are set, royalties will be payable on a retroactive basis from the start of those services. The RIAA will make an advance payment of US$1 million toward the royalties, with publishers having an opportunity to opt out of the licensing agreement.

     consumer questions

An industry that features high volume sales to youth demographics of low margin ephemera has inevitably attracted some deceptive or merely inept operators. In Australia and overseas there are recurrent complaints to government and industry regulators about poor practice, including non-delivery of service, obscure terms & conditions or difficulty in gaining release from agreements.

During 2005 for example the UK premium rate telephone services regulator Icstis fined mBlox, the service provider behind the execrable Crazy Frog ringtone. mBlox was ordered to refund consumers who were unaware that they had signed up for a subscription service (at up to £5 per week) rather than a one-off product. Icstis commented that

while a great deal of thought had been put into producing the Crazy Frog advertisements, the same could not be said about the terms and conditions ... the companies concerned showed a careless disregard and unprofessional attitude to consumers in failing to be clear on the exact nature of the service.




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version of February 2006
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