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costs

This page explores the cost of identity crime.

It covers -

section marker     introduction

The preceding page of this profile highlighted estimates of the cost of identity crime, online and offline. Those estimates vary significantly and it is not uncommon for a particular organisation to present substantially different figures to discrete audiences.

The basis of many estimates - or guesstimates - is unfortunately unclear. The nature of much identity fraud (with non-disclosure because of corporate or personal embarrassment) and definitional disagreements mean that a comprehensive and rigorous costing is probably unachievable. Some costs do not involve direct financial losses or investment in prevention but from the perspective of an individual identity may be meaningful because they involve time, annoyance, stress and loss of opportunities.

The following paragraphs instead discuss some types of costs regarding identity theft/fraud, particularly in the Australian environment where there are arguably greater expectations about corporate responsibility.

section marker     dissecting identity crime costs

In considering costs we can broadly divide expenditure and loss into three categories -

  • prevention/minimisation
  • direct and indirect losses through identity crime
  • enforcement

section marker     offenders

There are few persuasive estimates regarding the number, location or other demographics of identity criminals. Literature from academics, government agencies and industry bodies has typically concentrated on 'losses' rather than 'profits', centred on victims rather than perpetrators. Much coverage of who commits particular identity crimes, why they engage in that activity and the scale of their rewards is anecdotal and sensationalist. It for example features unsubstantiated claims about russian or other mafias and omits benchmarks that might lead readers to question hyperbole about online versus offline risks.

It appears from several government, industry and academic studies that much crime is distinctly domestic.

As suggested earlier in this profile, there are indications that many students have manipulated documentation to gain access to a venue or service. The overall financial benefit to them may not be high; some sceptics have suggested that the cost of enforcement in dealing with fare evasion outweighs losses through commuters improperly claiming benefits. Some adults have subverted credentialism by engaging in fraud rather than outright theft (eg doctoring a vita rather than appropriating someone else's name). Much paper-based fraud involves a member of a household appropriating another member's entitlements, with or without that individual's permission.

Theft of cards and documents from mailboxes appears to be locally-based, rather than predominantly featuring itinerant gangs of mail thieves, although information may well be passed along a long distribution chain. As with many property offences, those at the wrong end of the chain may receive little remuneration and appear to be more likely to be apprehended.

Some identity theft clearly occurs at a distance and across borders, whether because it is electronic or because it involves travellers, who for example have suffered skimming after using a credit card to make a payment or supply a bond.

Prosecutions for electronic theft indicate that some paper and electronic card fraud involves groups, with varying sophistication, rather than one or two individuals. Characterisation of 'organised crime' remains contentious. Much scholarship suggests that it is pervasive but disorganised, contrary to depictions of godfathers atop Chandler-style corporate pyramids.

Is 'major' electronic identity crime profitable, with sufficient revenue to offset the risk of prosecution (or merely allow the perpetrator to pay off the police, prosecutor and judges)? The answer is uncertain. Most online electronic identity fraud does not appear to result in conviction; studies of credit card fraud noted on the preceding page of this page indicate that much theft is not detected until too late. Savvy operators located in a weak jurisdiction and with access to a complaisant ISP and financial institution thus probably have little to worry about if operating across borders.

section marker     winners, losers and bystanders

The following page notes the usefulness of identity theft as a topic for sustaining newspaper circulation and broadcast ratings. Other bystanders have benefited from identity crime.

US government reports have thus highlighted identity crime in the 'war against terror'. The UK Cabinet Office exercised more restraint in commenting during 2001 that

For the state, theft and fabrication of identity is linked to organised crime in a variety of ways, for example:

  • illegal immigrants require identity to access goods and services in this country;
  • drug couriers and criminals engaged in money-laundering rarely operate under their own identity. Identity theft and fabrication constitute one of a
    number of ways of avoiding detection;
  • organised criminals can and do perpetrate large-scale frauds against the state and against private sector bodies through the use of false identities





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version of June 2005
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