introduction
law
bodies
advocacy
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government bodies
This page points to
Australian and international bodies with an interest in online consumer
issues.
Australian advice and contact points
In the second half of 2000 the Commonwealth government
launched Consumers Online,
a 'one-stop-shop' "promoting consumer sovereignty".
The site includes links to miscellaneous federal and state consumer
documents and sites (eg bag checking in Tasmania), "stuff for
kids", online leaflets, lists of banned goods, statements of
principle and pointers to consumer sites such as the Financial Services
Consumer Policy Centre.
The Australian Treasury Department has a small set of pointers
to e-commerce and consumer affairs sites and documents
The Australian Competition &
Consumer Commission (ACCC)
is online.
Most
Australian states/territories have consumer affairs or fair trading
offices:
Australian Capital
Territory
New South Wales
Victoria
Queensland
South Australia
Tasmania
Western Australia
other government
Earlier this year the international Organisation for Economic Co-Operation
& Development (OECD) adopted Guidelines
for consumer protection in online commerce. An overview
of international initiatives for consumer protection in the electronic
marketplace is provided by the
August 1999 report for the Global Information Infrastructure Commission
(GIIC).
US perspectives on Consumer
Protection in the Global Electronic Marketplace were provided
mid-year by a major conference under the auspices of the Federal Trade
Commission.
The Advisory Committee on Online Access & Security (ACOAS)
of the Federal Trade Commission (FTC)
recently reported
on consumer access to information collected by commercial websites and
the security of that information.
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