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copiers
Michael
Hiltzik's Dealers
of Lightning: Xerox PARC & the Dawn of the Computer Age
(New York: HarperCollins 1999) offers a point of reference
in thinking about innovation, network externalities and market
share. It revises the account in Fumbling the Future:
How Xerox Invented, Then Ignored, the First Personal Computer
(New York: Morrow 1988) by Douglas Smith & Robert Alexander.
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